The family break at Woodwell Salcombe was superb, especially after such a long Covid lockdown! We all came away fully rested and regretting that we had not booked it for a week! Everything was just perfect! The level of equipment, appliances and furnishings were excellent! The property was exceptionally clean, the bedding and towels were lovely just what is required! The house manager was incredibly polite and had ensured that the property was very well prepared, with such well thought out local produce waiting for us to enjoy! And a lovely welcoming card from the owners! We will definitely return and consider using coast and country to book with again! Thank you to the owners for allowing people to enjoy such a wonderful property we certainly appreciated it! Five stars for everything!

Charlie Heckstall-Smith was retained by me to assume the care and management of my country home over a four year period, which conclude with the sale of Woodlands Farm in 2011.

During this time Charlie was responsible for all matters relating to the care of the farm from preparing annual maintenance schedules, overseeing all agreed works, managing budgets to managing the care and presentation of 25 acres of gardens, parkland, fields and kitchen gardens. He also managed all staff and oversaw the letting of the property for a 2 year period and oversaw the marketing and sale of the farm on my behalf.

It would be appropriate to say Charlie relieved me of a huge responsibility at a difficult time yet he kept me fully aware and fully informed at all times about the running of the farm through regular reports and meetings leaving with the feeling the farm was in good hands.

In conclusion, I would recommend Charlie without hesitation to anyone who needs their property managed and will always be grateful for his help, kindness and professionalism throughout.

Charlie has managed our holiday cottage in Salcombe for the last two seasons. When he first came on board he helped to renovate the property and his practical skills were invaluable - he could turn his hand to anything. Once complete the standard of the apartment was far higher and booking rates increased considerably. In addition, guest feedback also became 100% positive and we received excellent reviews, due in no small part to Charlie's attentive customer service. Nothing was too much trouble and Charlie always put in maximum effort to ensure guests had a perfect stay. I would recommend Charlie as Property Manager and would not hesitate to use him again in the future.

We chose Charlie H-S, from 3 bidders, to refurbish and modernise our 3 bedroom holiday house near Salcombe.  From the moment that Charlie started to manage the project we knew that we had made the right choice. He coordinated the whole thing and nothing was too much trouble.  His communication was literally second to none; we would get constant updates, pictures of the progress, options to choose from when things reached a crossroads etc.  The whole thing became enjoyable and nothing was too much problem for him.  The finished product is quite simply outstanding and he has transformed our gorgeous house into a little haven in Devon.  Would I commend him to others…..without question, yes.  Thank you!

BrookeHouse is a unique company - they provide a property management service of the highest quality, detail & professionalism, whilst also retaining a personal & friendly approach to everything they do.

They have a great breadth & depth of knowledge about how to keep a house in good working order, both in terms of presentation and also in terms of technical aspects.

We've been consistently impressed with BrookeHouse and have thoroughly enjoyed working with them.

Since 2021, Charlie and the BrookeHouse crew have looked after our 16 bed property in Salcombe which we holiday let weekly. He has transformed the management of it into an efficient, professional operation, with excellent guest satisfaction, and has removed a burden from me.

He's incredibly easy to work with: so professional, responsive, sensible and efficient. I thoroughly recommend Charlie and the BrookeHouse Management crew.